Hacker News new | ask | show | jobs
by Silhouette 2992 days ago
Checking the box by default is a dark pattern designed explicitly to trick people into signing up without realizing it.

There was no trickery involved. Not even slightly, not in even one case where I was choosing to be a supporter. The indications of what would or wouldn't be sent were invariably perfectly clear, and the only things that ever have been sent were in line with what was stated.

Again, "dark pattern" is too often used as a euphemism for "something I don't like". If you have a genuine option that is clearly shown, that's not a dark pattern. And if most of the people filling in the form are going to choose to turn on that option, I fail to see how having it turned on as the default is unreasonable either.

We're not talking about something presented deceptively in the middle of a long and complicated page full of other options to add some unwanted but chargeable extra on your holiday booking here. We're talking about charities doing important work wanting to show their supporters that the money they're donating is making a difference, and showing an immediately clear and readily understood option that is part of a short, simple form for supporters to fill in. They did ask for real consent. You just don't like how they did it, and I'm not sure why your personal opinion should outweigh widely established practice that was doing no real harm.

1 comments

It is well established that checking the box by default results in much, much higher conversion rates than leaving it unchecked. That clearly indicates that people are not really making a decision to consent when they leave it checked. That is exactly why the practice was disallowed by GDPR.
Maybe so, but that was still standard practice. If there was nothing deceptive or misleading about how the choice was presented, and if it genuinely was a choice that someone could easily turn off if that was their preference, I think it's quite a stretch to attach labels like "dark pattern" or claim that organisations weren't "following the spirit of the law".

There are going to be organisations wasting time and money on reconfirmation exercises for mailing lists they've been building up for a long time because despite using double opt-ins, only sending relevant messages to people who genuinely want to receive them, and providing readily accessible options to opt out again, they didn't record exactly what the wording said on their web site on 13 April 2008 when someone signed up to that list.

Clearly the GDPR sets out different requirements now, but my original comment stands: things are changing, and this is going to introduce significant burdens even on a lot of organisations that were following reasonable and honest practices when they collected personal data before.