[muzani]

Oh yeah the recon and support teams are some of the best tools we've had for reducing risk.

At the very least it highlights high priority obstacles, like whether an API is running properly or able to do what it should. And system analysts are awesome for making sure a sales team doesn't overpromise.

Support teams are great too. Like if you have a huge, expensive, time constrained project involving a technology like Firebase, it would be worth it to have a Firebase expert sit around the office to ask questions to. It's often more cost effective than throwing more programmers at the problem. At some point, extra programmers just conflict with one another, but support won't.