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by iamshs
2998 days ago
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Yesterday, I was logging onto Australian MyGov site, and forgot the password, it sent SMS code for reset to my mobile phone, but then would not let me proceed without answering the secret questions. I usually put last word of the question sentence as an answer itself because I can't be bothered, but it was not the case this time. Not a great experience when they threaten lock out of account, and you have to go link all services again on a new account. Also, the site has no option to change mobile number for SMS code, and you will have to create a new account if you change your number. |
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Some of it is legacy - integrating systems built throughout the last three decades.
Some of it is management - they fired multiple teams partway through, with 100% turnover. They also massively underfunded said teams, devoting the majority of funding to PR. Also some... Interesting technical policies, like banning version control and advocating regular backups instead. (Something to do with code "theft protection").
Some of it was technical issues - different integration teams were given different browser compatibility goals. Some teams were told they must use PHP and Apache, others they must use NodeJS and nginx. Often for related parts of the UI.
If you want to know how to screw up a multi-million dollar project, look no farther.
(Source: Worked with a team leader during one of the "fire everyone" times.)