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by jptoor 2991 days ago
I ran into the same issue.

If you haven't, I'd check out some other popular chat bots for their UX. Ex.: Woebot https://www.facebook.com/drwoebot/

Having buttons for things like "continue", "go on" or "not right now" is something I took for granted. No need to have me type it if there's a limited set of acceptable responses.

1 comments

Thanks for checking us out. We haven't come across these guys before. We played around with having buttons or going with NLP to make it more realistic. Perhaps we should have both, thanks for the feedback!