[thrill]

The name part, per the standard, is case sensitive. However, some organizations I get email from canonicalize it to all caps - and one even removes the dots(!) and all-cap it, which for my gmail I have a filter that sends all non-dotted email to spam, since 90% of my spam is non-dotted. Since that particular email was important and I'd just happened to notice it in spam, I checked the capitalization change and called them and even managed to get through to speak with their email manager. He absolutely insisted I was wrong about it mattering and said they wouldn't change it.

[chrsstrm]

Changing case could be a co's lazy way of checking for existing accounts. In a perfect world they would store the input as-is and also use a lower or upper func on the indexed col. I suppose if they are verifying emails with their users and not seeing a big drop-off in verified accounts, they probably don't care to be too exact. Removing dots from the user portion is pretty shitty though.