[Blackstone4]

T-Mobile Austria customer service can access the first four characters of your password. They ask for your password over the phone for security purposes.

This indicates they are potentially storing passwords in plaintext or at the very least the first four characters.

I'm shocked by how Käthe of T-Mobile Austria responded. I would be surprised if she keeps her job.

> Excuse me? Do you have any idea how telecommunication companies work? Do you know anything about our systems? But I'm glad you have the time to share your view with us. ^Käthe

[Blackstone4]

Here's a link to the meme summary of the convo:

https://twitter.com/jacobc/status/982348607658508289