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by inertial
2991 days ago
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Awesome job on making it easy to add usage based plans. I've found Stripe's customer service to be a notch above the rest. Request to folks at Stripe ( @pc / @tarstarr ) : Please do something to protect small business owners against fraudulent payments (i.e. with stolen cards). Even if they follow all recommended practices by Stripe, it's very likely that there are a handful of stolen cards that will fly under the radar and hit them negatively. I'd say if the merchant is not at fault due to a stolen card being used on their site, they should not get penalized for it. The chargeback fee is one thing, the worse part is the dispute rate going up. This threatens the existence of any business if their account is suspended by Stripe. |
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