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by robotmay 2996 days ago
I was quite an early user of Revolut and I do feel like they're gradually ruining their service at the moment. I would actually say that my bank (NatWest) has a better mobile experience than them right now. Revolut seem to spend all their time coming up with new marketing schemes to shill cheap partnership products, like phone insurance or health insurance, rather than improving their core product. Their interface seems to hide a lot of the useful features, and the language is often confusing or just wrong ("Device Insurance" is actually "Phone Insurance", as you can't insure anything without an IMEI number).

I've moved most of my travel purchasing over to TransferWise's new card. It's lacking a few features but it feels less...dodgy, frankly.

1 comments

That's exactly why I moved to N26 as well. I referred a bunch of people to Revolut early on as well, but their service feels pretty scammy now.
Oh, yeah, the "bank" that is so hip they don't even need the terrible security other incompetent banks have to offer? That sounds like a very good idea!

https://media.ccc.de/v/33c3-7969-shut_up_and_take_my_money