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by mike_j 3002 days ago
You could’ve asked to have been moved to a business account. Just saying.
1 comments

We do have a business account, if I'm reading the console correctly. I was wrong about the limit of 50. It is a limit of 100 droplets but this is an artificial limitation that they wouldn't budge on. It's clear from the (lengthy) account history that this is normal behavior for us, and I work for a company whose name everyone knows, so it's not like we're some no-name scammers. Regardless, asking customers to buy vouchers for what really is only moderate use of a service is really off-putting. It was so off-putting actually that, more than halfway through writing it, I scrapped a driver for some pretty popular software that would have enabled the use of Digital Ocean as a backend.
Wasn't the issue resolved after writing to their support?
Nope. They wanted money up front via PayPal.