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by pryelluw 3003 days ago
Could you provide some concrete examples? I see you work at a marketing agency in SF. That probably means you could have some good ones to share. Like a/b comparisons of pages that saw such improvements.

Not sarcasm or passive agreesivesness. I'm genuinely interested in the data from someone in an agency.

1 comments

No aggression perceived.

The best client example is Groove (https://www.groovehq.com/). In 2014 they hired us to take the existing site (https://web.archive.org/web/20141223145657/https://www.groov...) and make it attractive to serious customers who can "trust" their company based on the site. Went from 1M ARR to 5M in 18 months.

A more concrete personal example is when we ranked "HTML Color Codes" with essentially zero feature improvements beyond nice UI/UX. Now ranked #1 in Google for several queries...making $5k/mo passively. More detailed write up on Indie Hackers (https://www.indiehackers.com/interview/growing-to-1-300-mo-b...).

Nice that you posted client examples.

I think your examples do not really prove the role of visual design conclusively because in the 18 month time-frame, the folks at Groove must have had several efforts running concurrently with the explicit goal of increasing revenue. The web site facelift you were engaged for happened to be one of the steps they took towards that goal.

For instance, they would have intensified sales, marketing, customer success, fixed bugs in the product etc in addition to the revamped website, so we can't really pin the significant jump in revenue from $1m to $5m on visual refresh alone.

Not trying to diminsh the work that you did, merely trying to put things in perspective because our tendencies as humans is to misattribute causation, which is bound to happen if all contributing factors to a thing's success are not properly considered.

Agreed.

Client examples are indeed impossible to determine direct outcomes. But to add context, they added two team members in that time but the largest change came from landing larger clients, which was the whole point of the redesign.

Also added the personal example as a more controlled experiment to show the value that design can have.

I really like your phrasing, "serious customers who can "trust" their company based on the site." Design isn't a "bell and whistle," it's the first impression of your product and the first opportunity to stand out. Someone who invests in good design has shared values with me, is willing to make permanent investments in there company, and is confident in their image and their product.
Hey Moe its ok if you are not comfortable answering this. What would be the ballpark budget for this kind of work.
The fact that you ask disqualifies you.
While I do think your design is good. I think the main reason you got more conversions are that you put more focus on social proof, so instead of showing technical details you show how many are using the software as well as a smiling face of satisfied customers.
can you elaborate on colors (Groove)? Why does the landing page has orange, green + two shades of blue? Blue is in their logo, but red is missing. Instead there are orange and green. I have little to no experience in visual design. But intuitivelly I would expect fewer colors and better adjusted to match brand colors.