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by hennsen
3004 days ago
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It’s also about how it broke. And who broke it is sometimes the person who can say a lot if not most about that. Therefore i don’t recommend teaching to never talk about tge person who took an action that lead to a disaster, but rather encouraging a culture where admitting having taken a wrong step doesn’t lead to punishment, neither financial or social.
Who broke it is an important part of the analysis, helping the organization to learn from each other’s errors. Making it a taboo talking about it is missing a chance for development... |
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