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by rachelbythebay 3013 days ago
On call person was on a plane. They did something using intermittent connectivity and made a mistake. Other person on the ground is helping until the first one lands. I tell #2 about a box touched by #1 and ask them to have a look.

They did and they figured it out. Outage resolved.

Why did you automatically assume I ratted them out to management? At no point does the story go there.

I’m really curious, since misunderstandings like this can really poison a working environment when people think you’re doing things you’re not. I want to know what sent you down the wrong path here.

2 comments

Nah, you're fine, OP.

Commenters tend to proclaim bad intentions when none is present when they either skimmed without reading or that they are lashing out to compensate for some weird insecurity, e.g. "I caused an outage once and I didn't want anyone to ask me and find out! How dare you want to know!?"

Thanks. I ask because I’m pretty sure I tripped over this bigtime in recent history.

When all you do is wander around looking for broken stuff to help fix, imagine the above sequence repeating itself.

For whatever reason,

> "I've been able to track down some well-meaning but ultimately flawed attempts at fixing things that then blew up and became something much bigger. The folks who I pinged about it were amazed that I somehow had managed to "guess" that a specific member of their team had been poking at a specific box"?

read like "I didn't like what someone did on a machine I had to troubleshoot, and told their manager" to me.

I was also reading this prior to coffee, mea culpa.