[51Cards]

There in lies what might be core to the issue though. "An edge case we hadn't tested" Perhaps how we DO AI right now just isn't quite ready for situations this complex yet? Maybe AI based on "oh I've experienced something like this before" is not quite enough? Are we able to do better in getting a system that can infer what's about to happen and make decisions without experiencing it directly... or even indirectly? I know some AI systems are able to do this now with limited cases... but it does make me still wonder if 0.05% of the time the complexity of this task is still just a little outside the capabilities of our learning systems. And maybe we only see the results when something bad happens in that tiny window of time when the AI is unsure.

I am obviously no AI expert, just what I know from loosely following the field. But things like this cross my mind from time to time.