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by what_ever 3007 days ago
Ola also always more expensive than Uber when I was in India for a few weeks. And another anecdotal feedback is all of my friends felt Uber had better crop of drivers and service than Ola.
2 comments

Personally, I agree with this. Never had a good experience with Ola (tried few times). Been riding with Uber since its introduction in India, starting with the very limited/costly option and now the most optimal "Premier". Never used sharing, so no experience with that.

I usually talk to the drivers; they tend to drive for both Ola and Uber. Most of them seem to have a better earning with Uber.

One of the key thing limiting me even trying Ola is that they have their own in-house Payment/Wallet system and no integration with a more common one such as PayTM. With Uber, I can PayTM as my default and do not worry about Credit Card PIN -- just ride, thank the driver and walk out.

Nonetheless, I would still wish Ola the very best. We need more competition and even better services from all providers.

I am the grand parent poster - have stopped using Ola as Uber drivers are more predictable. Also they have weird KYC requirements and wanted to send physical documents for Ola Money, blocking my money without that.
And that one. I did my PayTM KYC long before Aadhaar became the silver bullet. PayTM have the ₹10,000 limit per month without the KYC and my Uber bill usually got exhausted by the middle of the month. Heck, I can use the same PayTM balance to eat corn on the streets.