[pryelluw]

Let's say I become a customer (company hiring freelancers).

1. I connect the business bank account.

2. Your system gets compromised.

3. ???

What guarantees and procedures are in place to protect my money?

[immad]

Isn’t this complaint true for any online service that you give bank access to?

ACH is reversible so fraud can be reversed generally.

[pryelluw]

Yes, it is. However, this is not a complaint but a question that I, as a potential customer, have. I don't care that it can be reversed generally. I only care about how they plan to protect me as their client. It is a direct and fair question to ask from such platform.

[scottydelta]

Most of these platforms use a third party payment gateway which stores your banking information and are generally compliant with Govt's guidelines for storing sensitive information and have safe measures in place for breaches.