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by geofft 3019 days ago
A manager's job is to deliver business value. A manager's job is not to hypothetically deliver business value if their employees were less emotional.

If the manager chooses to deliver business value by hiring humans instead of robots, the manager is obligated to care about the fact they are human and help them improve their productivity, to ensure that effort the company spends training the employee is not wasted if they lose morale and leave, and so forth.

A manager who ignores these responsibilities might be great at pursuing an ideal, but their job is not pursuing an ideal. Their job is delivering business value.

If the human you hire needs to socialize to be productive, that's no different from the printer you bought needing toner to be productive. Telling a printer without toner "You're paid for your output" is shirking your responsibilities.

(There are certainly a lot of managers—and a lot of businesses—that are more interested in pursuing some philosophy of how business should be run than effectively delivering business value. They are objectively wrong.)