All things considered, healthcare.gov wasn’t that bad. Having to scale to the size of the entire country on day one is a hard-to-impossible task and the managed to recover impressively quickly.
Didn't they recover by hiring a completely different team to rebuild the entire site from scratch?
"Here is the tl;dr version of their story: Marketplace Lite, or “MPL” as they came to be known, devoted months to rewriting Healthcare.gov functions in full, working as a startup within the government and replacing contractor-made apps with ones costing one-fiftieth of the price."
"Here is the tl;dr version of their story: Marketplace Lite, or “MPL” as they came to be known, devoted months to rewriting Healthcare.gov functions in full, working as a startup within the government and replacing contractor-made apps with ones costing one-fiftieth of the price."
https://www.theatlantic.com/technology/archive/2015/07/the-s...