[x_throwaway80bf]

> Perhaps you're seeing people defending them when other people are just trying to share their experience? If so, I agree, that would get tiring.

The context of when they choose to share experiences casting Uber as a catalyst for significant improvements provides a lot of evidence that it's not just an anecdote in a vacuum, but rather is meant to defend Uber.

I'm all for positive experiences, and I _really want_ ride hailing services to somehow be profitable, because it could add competition and create various experiences that I am willing to pay (the current subsidized prices) for.

What's tiring is seeing repetition of the positive anecdotes without the necessary accompanying asterisks that qualify it based on the _inherent_ profitability issues with any service that tried to solve these problems. Then we can at least acknowledge that the nice, upgraded experiences from these apps is purely a _donation_ from a group of investors, which means it's irrelevant as a comparison with prior taxi experiences unless those investors are willing to make it a permanent donation.