[bungie4]

According to the owner of this company, it takes at least 3 days for somebody with absolutely no computer skills to learn programming. Apparently its the career path of choice for telephone operators in a call center.

What is funny, after programming professionally for about 30 years, Is I want that job in the call center answering telephones. Even more ironic, it takes 1 month of intensive training to do that job.

[PerryCox]

Having worked in a call center for 3 years I can assure you it doesn't take 1 month of intensive training. It takes a variable amount of time to get up to speed depending on how much you are asked to think.

In some call centers, you will be following a script about 90% of the time and that takes very little training. In others you actually have to think and troubleshoot issues, those take a bit more time to get up to speed on.

All that being said, I can assure you that you do not want to work at a call center. I'd take whatever programming job you currently have over the call center I last worked at. For whatever reason, call centers attract the worst kinds of managers in this day and age.

[commandlinefan]

What I see more and more is an expectation that, since computers themselves have consistently gotten easier to use with the introduction of things like mice and touch-interfaces, plug-and-play and graphical interfaces, programming them can be assumed to have gotten proportionally easier. Unfortunately for everybody involved, it's actually the other way around - as computers have gotten to be easier to use, they've become _harder_ to effectively program, since user's expectations keep growing exponentially. So you have bosses who expect everything to take a few hours at most because, "it's not like I'm asking you to put together one of those incomprehensible command-line thingies that you have to type into, I'm just looking for a normal drag-and-drop reactive cross-platform cloud-based application!"

[gthtjtkt]

> I want that job in the call center answering telephones

Having worked in a call center, I can say with roughly 99% certainty that you do not want that job. It's got to be one of the most mind-numbing, soul-crushing occupations on this planet.

If I could retire today, I'd probably go back to selling video games in Best Buy.

[mulmen]

Why do you want to work in a call center? Are you also willing to take the pay cut? Why have you not made the move to a call center?