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by ultrasaurus 5769 days ago
In the DMV case, specifically they can hire more workers, or be open the times people actually need to go (outside of 9-5 M-F) by paying them more. I actually tried to do this when I had to take a quick test to transfer my license, I asked if a tester would stay late if I paid extra (the extra insurance on my out-of-state license was awful on my rental, and the wait was 2 weeks), I was accused of trying to bribe them -- but it was a 10 minute test, I'd stay 10 minutes late at work for $20 (or $50 whatever).

(I'm making the possibly flawed assumption that the DMV cares about customers)