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by telebone_man 3028 days ago
Are you able to measure which cold calls are filtered, that you would otherwise like to hear?

For example... A call from a garage to say your car is ready to be picked up, or perhaps some kind of emergency service? I imagine their calls would start with similar wording to sales calls. "Hello, can I speak to so and so?"

1 comments

Good question! I set my prompt to verify that they at least know my first or last name, so it’s pretty good at reducing false positives. For calls that do get filtered, I keep the recorded audio snippets used for keyword extraction (originally used for debugging). If I had more time, I’d implement sending a muted/non-ringing push notification whenever a call gets filtered with an option to play back the recorded audio snippets from that session.