[jochung]

Discord's inability to separate identities is the deal breaker. I don't want to be logged into work and play at the same time. I'd also like to be able to engage in some communities pseudonymously and others not.

None of the chat apps ticks all boxes, which is why we need a universal client that puts the user back in control like in the Trillian/Adium days. And no, matrix+bridges is not that solution.

[bennofs]

What's the problem with matrix plus bridges? I am uniformed, so don't take this question to imply there are no problems

[Jach]

As someone also relatively uninformed, when my team moved to Slack I was hoping to get a Matrix integration going. But I don't have admin rights to install the needed integrations on the slack side (and I think we're at max integrations anyway, somehow, why is that a thing...). Though recently I found a different type of slack-matrix bridge that works via user-puppeting, https://github.com/matrix-hacks/matrix-puppet-slack so no action needed on the slack end. Unfortunately it requires you to setup your own homeserver... One day I'd like to have a one-client solution to all these things again like I used to with Trillain/Pidgin. Matrix gets me a lot of the way there and with a little more effort (like my own homeserver) possibly all the way there.

[Arathorn]

One solution is for matrix.org to provide a hosted instance of matrix-puppet-slack - although we (matrix.org) are not very comfortable doing so because we'd start gathering everyone's slack credentials, which is quite a lot of responsibility. It'd be much better if everyone could run their own and have responsibility for their own bridges. In practice we haven't had much bandwidth for bridge work over the last year but hopefully this will change soon.