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by helmut_hed 5769 days ago
It's an interesting question, and to me a real ethical gray area. At my favorite bar, I usually tip very generously, and all the bartenders know me. I tend to get my first drink free, and if I stay for a while, often a shot with the bartender later. For those, I tip extra big - not quite, but almost, the cost of the drink. For a while I felt bad about "taking advantage" of the system. But in fact I think this is part of the system, because every bar needs regulars, and since people like me and I don't cause trouble, my patronage is useful even to the owners (though they may get less revenue from my drinks). I also think this may constitute a sort of perk for the bartenders - to be able to give free drinks to a limited number of friends probably makes them enjoy their job more. I do notice that after I get a free one the bartender makes some sort of note on a piece of paper near the register, so maybe this is an official part of the system.

I'm not sure if the restaurant business is the same, but I can imagine that the owners anticipate this sort of thing, and maybe even encourage it, since it means their employees get more money and might be happier as a result.

But yeah, it doesn't seem particularly fair, at least the way I was raised to think of it.

1 comments

I think it's fair. On any given night there's probably quite a few people in the bar who outspend you. But you're a regular. That means that over a long period of time, you probably hand over more money to the bartenders and the bar itself than most people there that night. They are both rewarding and encouraging that behavior.

What you described is the original "rewards program."