[beh9540]

I think it depends a lot on the size of your infrastructure. I've used excel docs on a shared drive pretty successfully where there's not much to keep up on and changes are few.

In larger infrastructure setups (small service provider) we used a combination of netboot, SNMP for monitoring with Observium and Nagios for alerting. We were also a big VMware environment, so naturally we had a lot of inventory tracking available through vCenter as well. I found a lot of opposition to Configuration Management, given the lack of comfort with programming of some sysadmins (Windows admins), so that's something to keep in mind as well. I think mixed environments also can be challenging w/infrastructure as code, but I'd be interested to see how others get through that.