[Finbarr]

We've found that most theme based drag/drop builders are quite limited, and railroad you into the design of the theme. Also it's not possible for a lot of well established stores to go out and pick up a new theme, as they have their own brand guidelines, etc. That said, I'm sure we must lose some customers this way.

Another point here is that most theme developers don't want to provide support. If you read our reviews, our support shines through time and time again. So by using our software, they're getting (and paying for) more than just the functionality.