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by jacobwal 3026 days ago
For those who use Slack at work:

Do you often use old conversations that your teammates have had to solve problems? Do you search Slack to find it? I've never been in a large Slack team and I'm curious how many people actually do that.

2 comments

I absolutely do, it's invaluable to be able to reference old conversations for wisdom that hasn't made it into documentation.
Cool. Do you find it easy to locate? I've struggled with their search at times.

Also, do you end up extracting conversations into docs, or something that's easier to share with your team?

"I've struggled with their search at times."

While you personally may already know this, and this doesn't solve all problems; be sure to look for and read the tiny little mostly-greyed-out link to the search syntax for Slack: https://get.slack.help/hc/en-us/articles/202528808-Search-in... , in particular the "Use search modifiers" section. Slack defaults to a nearly-useless search if you don't feed it things like a channel limitation or something.

Great point, I don't use these nearly enough. Thanks!
Occasionally, the search isn't great in my opinion. But I've sure found things from the past there. But unless you were personally involved in the discussion (so that you know what to search and look for) I'd assume it is impossible. Too much noise.
I agree about Slack's search - it can be slow too.

(I actually had so much of a problem with this that I built my own enterprise search tool for my Slack, Trello and GDrive, and now I'm productizing it - https://getctx.io )