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by royuen 5768 days ago
@matrix, I think overall direction is correct, Rackspace should try their best to notify their customer if they received complaints. However the ridiculous point of this case is totally shutting down all servers of a startup in just 1 hour, which is really horrible. Instead I believe they should at least give 12 - 24 hours for a startup to react and investigate before taking down all their services?

Is that really on the same direction that they want to serve startups?

1 comments

> they should at least give 12 - 24 hours for > a startup to react and investigate

By which time the phisher has already done the damage and moved on.