[muchbetterguy]

One of the clearest things I’ve read on The subject.

It is a lot of common sense. Questions over the right to be forgotten vs tax / legal issues come under the “legitimate interest” clause I think. You should delete their data except where you are required to keep it. And that may mean deleting preferences and browsing history, but not their name and address if you are required to keep it.

I intend to implement a “forget me” feature by anonymising any PID and potentially redacting things like messages between users on our system. That way we keep info for stats purposes but don’t have any way to id a person from the data we hold.

The restoring backups / storing preferences about deletion request etc in a separate DB solution is also a good idea. It shows willing to comply with the regulation as well even if it may not strictly be compliant (e.g. until the backup has synced up with the preferences DB, you still have the PID) I think so long as you show a lot of willing and progress towards being compliant and take all practical and reasonable steps to do so, then it shouldn’t be too much of a burden.