[ghshephard]

That is entirely dependent on where you live and the quality of the Taxis. For example, in the London and Singapore, Taxis are awesome. In California, (particularly in the Bay area) - Taxis are horrible beyond belief. The cars are unsafe and uncomfortable, the drivers are terrible and lack knowledge. It's often the case that I will come out of a peninsula hotel (Say, San Mateo) and see a queue of taxis waiting to pick up passengers, and at the same time, a queue of people (myself included) waiting 5-10 minutes for an Uber to arrive. And that's just Uber X. Can you imagine executives used to Uber Black ever getting in a Taxi again?

I've taken thousands of taxi rides and over a thousand uber rides. No comparison between the two in certain regions.

[metalliqaz]

In front of that hotel in San Mateo, are the Uber customers chasing a better experience, or a better deal?

[ghshephard]

They are almost all business travelers, so multiple possibilities - A big one is Uber travel is trivial to expense, a lot of companies just send it directly into the expense system, and you don't even need to do anything. Another one is (for some reason) a lot of business travelers shy away from Uber X and only ride Uber Black - I have no idea why, after a thousand+ rides in UberX, I really don't see the additional value of Uber Black, unless maybe you are giving a customer a ride? Price is, within reason, irrelevant to business travels - company is paying for it anyways. Speaking for myself, personally - I will do almost anything to avoid having to get into a Cab in San Francisco or the Peninsula, from a experience/comfort perspective.

[user5994461]

Both.