[nkw]

The primary roadblock for us is gDocs. Sheets would probably meet our needs because spreadsheet aren't really a core need, however word processing/documents are our lifeblood. While gDocs has improved it doesn't come close to Word for us. It isn't just that it is a web app -- the Office 365 web based Word actually would be usable for us vs. the desktop apps. That fact is actually pretty amazing to me, I would not have anticipated that to ever be the case when Microsoft first put out their web based version of Word. As it happens a while back I mentioned on here one of the big bugs/lack features that kept us from using the web based Word and some guy from Microsoft asked for more details and then the issue was resolved a few weeks later. That was pretty surprising and impressive to me.

I have no doubt Google has the talent and ability to make Docs competitive, but for some reason it is just not a priority for them.

I'm going to look at Hangouts Chat, but we had a particularly painful process (for no technological reason) when we migrated from using Hangouts for IM to Slack and I don't really look forward to the eye-rolls that are going to come with "Remember Hangouts? We're going back..." even if the Hangouts Chat is an entirely different product. But that is our issue.. Kudos to Google if it can eliminate the need for Slack.