[jlg23]

> There's a lot of hubris in assuming their position as a market leader is unassailable.

This is only your very free interpretation of the comment you responded to.

I personally only encounter slack in companies I freelance for - if it does not perform, I file a ticket with whoever does office supplies and demand a bigger computer.

[ch4s3]

Well yeah, of course it's just my opinion. I think my experience with Slack is pretty different, as I use it in my 9-5, and we often have to find work arounds for places where it's just plain broken. Specifically, the screen sharing and video calls often just don't work.