[pavanred]

I agree taxes are not hidden charges, but it does sound a little deceitful to me that doordash bundles taxes with their service fee as one line item on their checkout page.

And, I don't share the same sympathy for the doordash drivers. I was already charged a delivery fee and a service fee separately, why is it still my responsibility to make sure the drivers get paid enough and not doordash's. Besides, the idea of tip for me is that I pay extra if I am happy with the service, and now I am expected to mindlessly pre-pay a tip before knowing if the service is going to be good or not. A reason why I prefer ubereatz, its a rating system but after the delivery.

[dahdum]

The crazy thing is with all those fees, service charges, and markups they are still just barely contribution margin profitable.

Amazon Prime Now / Restaurants guarantees a delivery driver a certain wage (say $XX/hr, depends on market). However what that really means is while your tip is technically going to the driver, until they exceed $XX/hr, you're just saving Amazon from having to pay them instead. I still tip, but my generosity went down when I realized that most of my tip is really just a handout to Amazon.

[lazerpants]

I think NY state forced them to hand over tips to drivers (at least they did for GrubHub/Seamless), but I don't know if that has changed in other markets.

[dawnerd]

Guess that explains why my amazon drivers said they always preferred cash...