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by josephsunny
3029 days ago
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First off, thanks for such a comprehensive feedback! 1. You can skip that page in one-click; but I get your point. We decided to do this to avoid any confusion for new creators; especially when the whole point of the platform is to receive payments. Creators usually spend no more than a minute to sign up, so we never thought it'd be an issue. Thanks for pointing this out :) 2. Good point. Featured section is currently rotated on a daily basis based on activity and other factors (such as page views). Hope manual curation will solve this. Thanks a lot! |
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I missed the "skip" button, but I think you get the underlying point. You'll want to accelerate the "magic moment" as much as possible, which is the moment your users grok the value your service provides (and you'll see this in your data as you look at user retention rates for the cohort that hit this moment in your funnel vs. those that did not). You should try to figure out what this is, then obsessively try to remove as much friction as possible to getting to that point.
My guess is that for you it's either a) seeing your coffee page; or b) getting your first coffee donation (probably the second). Either way, remove as much setup as possible to create the coffee page, sharing it to their network, and get money coming in the door.
Cheers!