Hacker News new | ask | show | jobs
by bri3d 3035 days ago
I got counterfeit Hill's Science Diet cat food from Amazon. Their customer service reps refunded me but seemingly did not care whatsoever about the counterfeiting issue. Amazon's value as a marketplace dwindles to me day by day as they don't seem to want to deal with any problems (like counterfeiting) that would require skilled human resources without automation leverage in the short-term. I see where they're going from a strategic standpoint but it makes me do a lot less business than I otherwise would with them.