[jdietrich]

I used to be a welfare benefits adviser. Even under the old system, I saw absurd decisions that were overturned on appeal. Under the new system of ESA and PIP, assessments have become a complete farce. ATOS/Maximus assessors have no real training in health and social care and appear to be incentivised to reject claims.

The stricter regime for both ESA and JSA has created a dreadful gap in the benefits system - people who aren't sick enough to claim ESA, but too sick to claim JSA. Many people with health conditions that vary over time are refused ESA because their condition is quite mild at the time of assessment, then repeatedly sanctioned on JSA because they become too sick to keep up with their jobseeking activity obligations. There appears to have been a particularly severe impact on people with mental health conditions and learning disabilities.

Our benefits system has become overly complex and extremely unforgiving. A relatively minor error can leave someone completely destitute. The services that help people navigate the benefits system are under severe pressure due to austerity cuts. I'm no bleeding-heart liberal, but I think that our benefits system has become callous, unreasonable and ineffective in preventing poverty.