[WalterBright]

Maybe you can fix the problem where I want to download all my statements and transactions for the last tax year. It should be a one button push from their web site. But nope, it's always 15 minutes to a half hour tediously downloading things statement by statement, form by form, argghh.

[shreyanshd]

I am sorry you have to spend half an hour downloading your statements. But what you’re complaining about comes under commercial banking tech, which is generally outsourced to IT consulting firms. Our tech platform is generally for institutional clients, who have systems on their end, and our systems interact with theirs to carry out business.