[jonjojr]

Most of what you say is true. But the reason they see IT as overhead is because their budget accounts for building the technology and find that supporting it may cost just as much. So they try to get rid of the overhead of Engineering the system to make room for Supporting the system they built. Now, they seem to quickly forget that you still need Engineering to build your next project. And that is why a lot of these companies treat IT Engineering as a disposable asset and then heavily out source the building of these projects to disposable IT Engineering consultants.