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by GuiA
3050 days ago
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Out of curiosity, who or what has designated you an “ethical UX designer”? I’m sure you could find an Apple designer who would claim that forcing people to upgrade ensures that their device is patched and secure, preventing many potentially livelihood threatening problems down the line, so they are just as ethical of an UX designer as you are, if not more so since you do not want to protect people from their device being hacked into and their personal info stolen. |
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Simply put, I would never allow these dark design patterns into the product if I was the designer, by arguing that it would affect perceived trustworthiness of the company and brand credibility if dark patterns start to become pervasive and the norm across the product. As a professional UX designer, it's my duty to be the voice of the user and I'd put my neck on the line to make sure I voiced my concern before they went over my head and implemented dark patterns. I'll never sign off on it.
The issue is a lack of accountability by designers/PMs who hide behind the company name when these dark patterns are exposed. In an era when companies like Facebook sway political elections through their dark pattern designed newsfeeds, watchdog groups and regulatory bodies need to be created to keep them in check.