[crankylinuxuser]

And, the user is playing "HN Customer Roulette" by hoping they will get enough traction here to garner a fair response.

When you're a serf on another's platform, you're subject to their rules. What rules are they? "Does their automated system and people like you?"

Is it unfair? Yes. Is it bad all around? Yes. Is there anything you can do about it? Yes - posting to social media and naming and shaming. That's it.