[arkades]

I had this happen constantly. It was pissing me off, but not what made me boycott amazon altogether.

They started charging my items to other credit cards associated with my account (added in the past to make one-off purchases for relatives or friends.) To prevent this happening again, I deleted every card from my account except my one current personal card.

Despite that, a few weeks later they charged a random subset of my holiday shopping to my mothers credit card. Now, we have an excellent relationship, but you can imagine even the best of relationships has a wtf moment when a thousand dollars of spending randomly appears on their account without so much as a by-your-leave.

I called amazon to complain, and their response was just, “well, you got the items you ordered, didn’t you?”

They were contemptuously baffled as to why this was at all a problem.

I yelled at them until they refunded my prime membership and closed my account.