[stronglikedan]

> you have to pro-actively reach out to them

It's been a long while since they missed a prime delivery date for me, but the couple of times they did, they credited my account automatically without my involvement (other than reading their email notification). Maybe I just got lucky?

[Fins]

Before I just dropped Amazon altogether, something like 75% of my Prime orders were late. At some point it becomes tedious to go to them and ask for some compensation. And they only ever offered me extensions of Prime (and lied about it, too, but that's another story). And I don't even live in some remote area...

[toomuchtodo]

I dropped Amazon because of their business practices, but it did not help that I live 30 miles from a fulfillment center and my prime orders we’re consistently late. Walmart is a 5 minute drive, and quiet at night.

[Fins]

Their business and labor practices didn't help either. Of course it didn't help matters that they had flat out lied to me for a week.