Hacker News new | ask | show | jobs
by vuln 3054 days ago
I think I found a weekend project. Code an Amazon late delivery chat bot. Doesn't seem too hard.

Login and grab orders that are shipped. Compare delivery date (x). See if it changes or matches the estimate at time of order(y). If I package is deemed late create a message containing x and y and order number. Open chat support paste message. Might have to throw some additional canned responses but it seems pretty easy.

4 comments

Paribus.co does exactly this
Kinda cool - it does the first part based on what I see. It lets you know that they dropped the ball on delivery, but it's still on you to contact customer-service. Probably not a bad thing but I wish it went just a bit further - perhaps opening the chat for me and pre-populating a chat on the clipbooard or something....
What do you mean "it's still on you to contact customer service"?

Paribus contacts customer service to Amazon on your behalf for missed packages. Literally they open a ticket with amazon and complain.[0]

[0]: https://paribus.co/support/topics/purchases-and-claims/274

I agree. It doesn't solve the last mile. The 'call to action' is just another email or notification. You still relinquish your inbox. They seem very transparent so I'm not trying to mock. But access to my entire inbox versus just my Amazon? I'll take the later.
Bonus points for using AWS AI services to power this over AWS Lambda.
Yes—and in the process—give Amazon more of your money.
I would happily run that.
Email me when it's ready. jim.jones1@gmail.com

I'll help test. :)