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by ironix 3052 days ago
Their delivery service is frustrating. It seems to be the norm, and accepted, that drivers will mark packages delivered a full 24 hours ahead of time and do the delivery the next day, presumably to meet delivery requirements.

I've also had these individuals basically solicit me for a tip, recounting how they're underpaid, etc.

I really don't like this move to try to uber-ify package delivery. UPS/FedEx have their bad moments, but at least I don't have to worry that the employees are under too much duress to deliver, or are on the edge of unreasonably compensated.

4 comments

I've been in Seattle for around a month and can completely agree with this. One time half of an order went to a wrong apartment, and the other half came the next day. UPS and related have access codes to get into the building where Amazon doesn't. Having free same day delivery is a life-changer, but Amazon needs to improve a lot.
One Amazon delivery guy knocked on my door so aggressively around 7am that I thought he was trying to break in.
I had one earlier this week call my phone repeatedly before 6 AM (breaking through the "do not disturb) to complain he couldn't find one of my packages in his car.
just curious: how do they ask for a tip? i honestly can't imagine any scenario where it's reasonable for a delivery personnel to ask for a tip, so i imagine it must be super awkward to even bring it up.
Ah so that's why that has been happening lately. Makes sense.