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by jonmc12
3061 days ago
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Agree on subscriptions. Audible is employing 2 dark patterns: carnival currency (credits), and the free trial / hidden cancel button. I'm not sure I understand why. I believe there is a recent (2017) class action lawsuit regarding some issues around expiring credits. I feel silly referring friends to the free trial, like I'm introducing them to a pyramid scheme. Its like Audible doesn't understand the psyche of their customer base.. optimizing for localized conversion metrics. Otherwise, its a good product. The dark patterns represent short-term thinking. I'd be hooked on Audible if I could buy an Audible Prime-like subscription to purchase discounted audio books. Give me a deal on the latest recommended books and you can notify me all day long just like Netflix. |
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