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by isostatic 3063 days ago
Sure, but the conversation should be

Customer: "We want your product to do $FEATURE, there's nothing else that does it / other products that do it have these problems" Sales: "Thanks, we'll have a look at that and see if it's possible in the future"

or

When many customers want $FEATURE, it's something to consider

What shouldn't happen is

Sales: "Buy this product, it's great, and in the future it will have $FEATURE" Customer: "Great, we want $FEATURE, when will it be ready"