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by krapp 3062 days ago
The thing with fulfillment center work is, you tend to do one specific job all the time. If you stow, pick, move carts around, move stuff from a cart onto a conveyor belt, you do that all day, every day, until you're told to do something else.

Even though many jobs might not be "grueling," at least in warehouses where the inventory tends to be lightweight, the repetition and requirement to meet rate will ensure that even relatively simple tasks can wear people out. Having to stand in one place for an entire shift, in the Kiva-enabled warehouses, can be more physically demanding on your lower back, knees and feet than the jobs that let you move around.

1 comments

Disclaimer: I work at an Amazon delivery station and briefly worked at a FC prior.

From my experience the managers at my warehouse are very open to moving people around to fill different roles if you request it. This is obviously anecdotal but from my experience people tend to want to stick to one specific job rather than move around.

Fair enough, the logistics of different facilities might allow more leeway in some than others - but in the FC where I work now, they're not very flexible about moving people around unless immediate business needs and stow rates allow it (for indirect roles at least.)

Still, I don't think employees should have to ask at all - Amazon should regularly rotate their FC employees through various roles, even within a workday. Doing so would improve performance, attentiveness and morale across the board, reduce repetitive strain injuries, and give each employee an idea of how various roles interrelate.

I'm in compete agreement with you regarding moving people through different roles. This is actually what I've requested and now have varying duties on my different shifts, it makes the work much more enjoyable to me. With that being said I personally probably wouldn't enjoy being moved to different roles throughout one shift on a regular basis. I've had that happen to me before when we were short on staff and it can be more stressful.