Hacker News new | ask | show | jobs
by afrophysics1 3064 days ago
Good middle-ground:

After matching with driver:

Wait 4 minutes.

if distance from driver >= initial distance from driver:

Pop up modal asks if you would like a refund, to be matched with a different driver, or to wait.

2 comments

Alternatively, if you've already waited double the estimated time, do the same popup.
This would require them admitting their estimates are baloney, which will never happen