[benologist]

Completely false. Steam's offered a 2-week refund window ever since their criminal no-refund policy [1] was called to a judge's attention in Australia and the end result is a very low refund rate - just 6% for Rust [2].

Google Play for years now have had a 2-hour window where you can reverse purchases too just by going back to the store page and pressing the cancel button. I think the vast majority of developers aren't even aware of it.

It's very easy to detect consumer abuse of such a policy at the store-level. But I don't think consumers in general are trying to fuck companies. Darkpatterns.org exists to point out how willfully the opposite is true, Uber are just being thieves and they will be held accountable for it and a refund button will appear but not until they've stolen millions more.

[1] http://www.smh.com.au/business/media-and-marketing/video-gam...

[2] https://www.pcgamesn.com/rust/rust-refund-stats-sales-number...

[nxsynonym]

Steam and Google play are much different services and user bases.

I'd also like to see comparative transaction amounts before you claim "completely false".

[benologist]

About half of Uber's users come directly from the Play Store: https://play.google.com/store/apps/details?id=com.ubercab

Do you have any examples of companies suffering unfairly from refunds because consumer protection laws have made them mandatory for a long list of reasons in many countries for decades already.

[nxsynonym]

User downloads != transactions. A user can download the app once and conduct hundreds of transactions.

Refunds still exist, and are honestly easy to request. My point is that there is most likely a very strong product/business decision as to why there isn't a "get my money back now" button in the app.