[tarentel]

I have requested a refund because a driver asked me to cancel from the app. I'm on iOS but if you go Your Trips -> Find it -> I would like a refund. I was refunded in a very short amount of time from what I remember. edit: This is from the Uber app, not sure about Lyft.

[mnm1]

I've done this on the Android app a few times and have always been denied by a human. Now I just issue a chargeback with the credit card and don't even bother to contact Uber.

[tommoor]

Yah, the couple of times I've needed to do this I got a refund within 10-15minutes. Not a big deal.