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by rtpg 3066 days ago
The biggest reason I believe for there to not be a unified tool at this point is that requirements are superficially the same, but when you dig deeply almost every company has a different set of needs, even locally contradictory ones

So you have stuff like Salesforce, with huge barriers to entry... But you can basically do everything. Sure, you might still need a Salesforce expert , but that's easier than 2 or 3 developers for a hand rolled thing that doesn't really integrate with anything.

Say what you will about paper workflows, but being able to paperclip stuff together, copy, write anywhere, etc. makes it pretty flexible. Lots of the cheaper tools with "easy onboarding" on the other hand...